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Don't take the risk, call SERVPRO

12/12/2017 (Permalink)

Biohazard Don't take the risk, call SERVPRO Commercial sewage loss

Toilet overflows, sewage backups and other black water damages are more than nasty, smelly messes. These potentially biohazardous occurrences can introduce harmful microorganisms into a structure. A mop and common cleaning products may not be enough to handle the situation.

So, before you take the health risk by attempting to clean it up yourself, call your water cleanup and restoration experts at SERVPRO OF East Central Morris County . Utilizing the proper equipment and trained to manage the drying process, SERVPRO OF East Central Morris County professionals can help property owners regain control quickly.

SERVPRO OF East Central Morris County professionals remove moisture, sewage, and contaminants, disinfecting and deodorizing as they safely clean the structure and restore belongings. This protects the property owner's health, as well as all those occupying the structure. 

If you have had a water loss, give SERVPRO OF East Central Morris County a call. 973-887-9100

Hurricane season

6/1/2017 (Permalink)

Hurricane season starts tomorrow, June 1. This year forecasters are predicting an above-normal Atlantic hurricane season, threatening both coastal and inland residents between now and the end of November. Taking steps now to prepare can help to keep you and your loved ones safe if and when a hurricane strikes

NJ House Smoke & Soot Clean Up

3/1/2017 (Permalink)

Fire Damage NJ House Smoke & Soot Clean Up Smoke webs after a fire are difficult to clean. Call us and we can help!

Behavior of Smoke

The unique behavior of smoke makes a fire loss very complex.  It is very important to have trained technicians at the loss location.  SERVPRO® of East Central Morris County has the experience in dealing with fire & smoke restoration because we have taken the time to know smoke!

  • Smoke will always drift to cooler areas and the upper levels of a building.
  • Smoke flows through plumbing systems, using holes around pipes to go from floor to floor.
  • The type of smoke will greatly affect the restoration process.

Types of Smoke and Soot

In order to properly address the situation, SERVPRO® of East Central Morris County will inspect & test the soot to determine which of the following types of smoke damage occurred.

  • Wet Smoke - Low heat, smoldering, pungent odor, sticky, smeary.  Smoke webs are more difficult to clean.
  • Dry Smoke - Fast burning at high temperatures.
  • Protein Fire Residue which is produced by evaporation of material rather than from fire. - Virtually invisible, discolors paints and varnishes, pungent odor.
  • Fuel Oil Soot - Furnace puff backs cause fuel oil soot.
  • Other Types - Fingerprint powder and fire extinguisher residue are other types.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke or Soot Damage?
Call us at 973-887-9100 for a free estimate.

Winter Safety Precautions

12/16/2016 (Permalink)

As the temperatures decline outside, you may want to turn up the heat in your home or the office, including burning candles, using space heaters, turning up the thermostat, etc. However, with each of these modes of heat, there are dangers associated. In fact, heating sources are a leading cause of fire deaths. Make sure you are taking certain safety precautions before attempting to turn up the heat. 

Emergency Shut Off:

When purchasing portable heaters, ensure they have emergency shut off switches designed to automatically switch off the unit if it tips over.


Thoroughly inspect all heating equipment each year to ensure it’s in proper working condition. 

Clean up the area around the heat source and keep any combustibles at least three feet away.

One at a Time:

Plug in only one heat source per electrical outlet at a time. Do not use power strips for heating appliances.

Never Leave Unattended:

Always remember to turn off your portable heaters when leaving the room. And, NEVER LEAVE CANDLES UNATTENDED!!!


Test each of your smoke alarms monthly, and change the batteries twice a year.

Understanding the risk of carbon monoxide poisoning

11/17/2016 (Permalink)

Each year, unintentional carbon monoxide poisoning claims more than 500 lives and sends another 15,000 people to hospital emergency rooms around the country for treatment. While the temperatures drop, and you and your family turn up the heat in your home and car, remember there are several everyday items that can put you and your family at risk, including gas-fired appliances and wood-burning fireplaces.

Preventative Measures

Consider installing at least one carbon monoxide alarm with an audible warning signal. Follow these tips when installing a Carbon Monoxide detector in your home:

• Install it in a location that it can easily be seen and heard.

• Put it near bedrooms, the living room, main hallways or where you and your family spend a significant amount of time.

Do not put a Carbon Monoxide detector in the following locations:

• In the garage.

• Near your furnace or kitchen stove.

• In excessively hot, cold, damp, or dry areas.

• In the corner of a room, near the floor, in the peak of vaulted ceilings, or near open windows or doors.

Since CO alarms measure CO levels over time, the alarm will sound before an average, healthy adult would be experiencing symptoms. If you are not experiencing symptoms when the alarm sounds, please consider ventilating the home and contacting a service professional to check the CO level.

If you are experiencing symptoms of CO poisoning, experts say to evacuate immediately and contact emergency personnel. And, of course, never run your vehicle inside your garage with the door closed. Even with doors open, refrain from running your vehicle for extended periods of time, as garages with a door on only one side often do not provide adequate air flow.

If you have any questions or concerns regarding safety and preparedness in your business or home, give us a call at 973-887-9100.

Back To School Home Safety

8/30/2016 (Permalink)

As we are nearing the end of August, and parents are enjoying their last few days before school we can only think of the many safety tips that parents should consider around the house.

In the Kitchen:

 -Are knives, forks, scissors, and other sharp tools in a drawer with a childproof latch?

 -Are glass objects and appliances with sharp blades stored out of reach?

 -Are matches and lighters stored in a locked cabinet

 In Bedrooms:

-Are window blind and curtain cords tied with clothespins or specially designed cord clips?

 -Is there a smoke alarm outside the bedroom?

 In Bathrooms:

 -Are razor blades, nail scissors, and other sharp tools stored in a locked cabinet?

 -Are all medication bottles, loose pills, coins, scissors, and any other small or sharp objects out of reach?

 - Are all bleaches, detergents, and any other cleaning products out of reach?


 -Have you checked for and removed other potential electrical fire hazards, such as overloaded electrical sockets and electrical wires running under carpets?

 -Are all unused outlets covered with safety plugs?

What to do When there is Sewage in your Morris County Basement

8/8/2016 (Permalink)

Best sewage cleanup company in Morris Plains.

What to do when there is sewage in your basement

A sewer backing up, or contaminated water backing out of your tub, sink or toilet can be an absolute nightmare for Morris County homeowners. The truth is you can’t (and shouldn’t) do very much; sewage contaminated water is dangerous to your health and should be avoided at all costs. If you have water backing up out of toilet, sink or bathtub in your Morris County home, then follow these steps and call SERVPRO of East Central Morris County.

Your Game Plan

-Stay out of the area/avoid cross contamination

-Determine the source

-Arrange repair and cleanup services

-Call your Insurance Company

Keep Children and Pets away from sewer-water affected areas

Keep children and pets away the moment the sewer water is discovered, until the clean-up crew and sanitation is complete. Sewage is considered Category 3 water, more commonly known as black water. Category 3 water or Black water is defined by the IICRC as “the worst classification and is grossly unsanitary. It could cause severe illness or death if ingested. It used to be called black water, and sources include sewer backup, flooding from rivers or streams, toilet overflow with feces, and stagnant liquid that has begun to support bacterial growth.” Keep children and pets away at all times and if you yourself must go in the area, wash your hands thoroughly and avoid touching cuts, eyes, mouth or ears with your hands or any item that came in contact with the black water.

Risks of Sewage back up debris

Category 3 water/Raw sewage contains Diseases such as Hepatitis, Salmonella, E.Coli and Parasites just to name a few, would you risk cleaning this yourself without proper training or the tools and chemicals to do it correctly? These disease survive weeks even months if not properly killed. Doing it yourself, or hiring the wrong professional puts you, your family, pets and house guests at a great risk. Call SERVPRO to schedule emergency service to have the job taken care of like it never even happened.

Determine whether the waste is local (as in, from your own home) or from the sewer system also known as “backflow”

Determine the source of the sewage backup – if entering the area seems like it would be dangerous to your health (no proper protective equipment) then just skip on down to arrange services. IF you are able to do some inspecting, then determine the source by the amount and the flow rate. A Local waste product would be from a blockage, tree roots affecting plumbing lines or broken or collapsed lines on your property, this waste would be from your own home but is still considered a category 3. Backflow is when the sewer system in your neighborhood or municipality is overwhelmed, and it reverses in your pipes, causing it to erupt from toilets, sinks and tubs. This waste product is waste from all your neighbors and nearby buildings pouring into your home. This can happen from heavy rainflow overwhelming your municipality’s sewer system, causing it to backflow into your home. Regardless of the way it came in, the sewage needs to be immediately removed and sanitation needs to begin as soon as possible to reduce cost of clean up and more importantly minimize health risks.

Arrange Services with SERVPRO 

Call an Emergency Restoration company such as SERVPRO as we are IICRC Certified and specialize in cleaning up hazardous waste. Most contractors and plumbers do not have the capability to clean up the site after the repairs have been made, or at the very least inadequate equipment – and may not be approved by your insurance company if you choose to claim the loss.

SERVPRO also has a 1-4-8 policy, which means within 1 hour from notice of loss (When you call), a SERVPRO professional will contact you to arrange services. Within 4 hours of notice of loss, a SERVPRO professional will be onside to start mitigating services. Within 8 business hours, a verbal briefing of the scope will be communicated to your adjuster by a SERVPRO Professional. If any SERVPRO believes they are incapable of responding within this time frame, they will refer you to a SERVPRO who can so you are not left waiting!

Call your insurance company

Ask your agent if this is a covered loss, and what your deductible will be.  This can be done before or after calling SERVPRO as we accept all insurance plans and you can also pay yourself – whether you are covered or not, this will not affect your ability to receive service.

What to do while the Crew is at work

Once the services have been arranged, and the SERVPRO crew is at work, do your best to keep all equipment running, still keep children out of the area as well as pets and do not be afraid to ask questions. While your plumber is there ask if there are ways to prevent a Sewage back up or back flow from happening again and ask him about installing a Backflow valve.

Sewage Backup or Toilet Overflow? Call Us Today –(973) 887-9100

Excessive Heat Warning

7/20/2016 (Permalink)

Excessive Heat Warning

The National Weather Service has issued an Excessive Heat Warning, in effect until 7pm Saturday.

Temperatures near 100 with heat index of 110 degrees can be expected daily.

An Excessive Heat Warning means that a prolonged period of dangerously hot temp and high humidity will occur. In addition, nighttime conditions will remain warm and muggy, providing little relief. This combination will create a dangerous situation in which heat-related illnesses are likely. Especially for those living in un-air conditioned homes or apartments. People are advised to avoid poorly ventilated areas and prolonged work in the sun.

Remember to hydrate hydrate hydrate...

Fire Damage Comes in Many Forms and From Many Causes

6/6/2016 (Permalink)

The Many Forms and Types of Fire Damage

If your property in Ooltewah suffers from fire damage, you should talk to someone on our team. We are experts at minimizing current damage and keeping damage from increasing in severity. Even after a fire has been extinguished, its effects can continue to grow. We can stop that with state-of-the-art equipment.

Damage can be found even after small fires. These can happen anywhere in the home. They remain small when someone is present and can extinguish the fire before it can spread. The kitchen and bathroom are the most common, with the laundry room and garage coming in second. Bedrooms, living and dining rooms, and hallways can also have fires take place, but these areas are the least common. Patios are also prone to having fires, especially if outdoors cooking is done, or children experiment with a range of items, from fireworks to magnifying lenses

Fire damage can range from discolored concrete and natural rock outside to charred walls and scorched carpets inside. Drywall can suffer additional damage if water is heavily applied when there is a fire, although drywall should resist small, low-temperature fires. Paneling and wallpaper will burn, however, no matter what it is applied to as a covering. Our team members are creative in matching or updating, your pre-fire décor.

Kitchens can experience scorched countertops and cabinets, which need either repairing or replacing. If the cabinet doors are warped from the heat and then the cold from putting the fire out with either water or a fire extinguisher, they are typically replaced as needed. Then the remaining ones are cleaned and re-stained if needed. If floors have been soaked with water in the effort to extinguish the fire, we at SERVPRO are equipped, and experienced, in getting it dry quickly so that underlay and any support beams are not damaged

For fires in the garage and patio areas, we can quickly clean-up scorched concrete so that residues are not tracked into your home, as these can contain harmful substances that were once inert. Vinyl siding that has been damaged can also be repaired. Scorched and burned areas of grass can also be reseeded and started back on track. We can also create and provide an inventory list of damaged items, particularly, but not exclusively, for the garage area. We can list which items are damaged beyond repair, salvageable, or undetermined for insurance purposes.

If you've had a fire in your Ooltewah home cause damage, don't try repairing the area yourself. You need to call us at SERVPRO of East Central Morris County (973) 887-9100. We'll help you get your home's beauty back on center stage and put the fire behind you.

Sewage Backup Cleanup Company Is Ready To Help In Morris County NJ

5/19/2016 (Permalink)

Water Damage Sewage Backup Cleanup Company Is Ready To Help In Morris County NJ Be Safe, call the professionals at SERVPRO of East Central Morris County at (973) 887-9100

Morris County Restoration

Sewage backup cleanup and removal is always a messy job. All you have to say is the sewage word and people know exactly what you are talking about. When it comes in contact with your homes flooring or contents is when you have a problem on your hands.

If a sewage line gets clogged or you just have a random backup is where we come in. We have the tools and knowledge to help you get everything cleaned up and sanitized as quickly as possible. Our technicians have been trained on how to clean up contaminated water and use the proper protection from what may it may contain. Not only does the look of sewage water scare people but the odor will definitely make you think twice about cleaning it up yourself. Most homeowner do call for advice if it is a small problem, but if you feel you’re over your head with the sewage overflow cleanup, we are ready to help.

Sewage Backup or Toilet Overflow? Call Us Today – (973) 887-9100

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.