Recent Why SERVPRO Posts

Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Morris Plains, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of East Central Morris County today at (973) 887-9100 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

How Can I Remove This Debris from My Home After a Fire?

4/13/2020 (Permalink)

matchsticks built small model house Restoration by SERVPRO after Fire Damage in a Morris Plains Home is "Matchless"

SERVPRO Handles Debris Removal in Morris Plains to Get Your Fire Damaged Home Back to Normal

Following a fire loss event in your Morris Plains home, all of the debris and waste can seem daunting. Not only do you have to remove unsalvageable belongings and furniture, but certain areas of your structure may also have to be completely stripped down. When you hire professional restoration services, expert technicians get to work immediately to address any debris to clean up the impacted space.

Why Should I Call SERVPRO for Fire Damage Services?

Our team is quick to act when it comes to addressing debris removal from fire damage in Morris Plains. We arrive on your property and determine the scope of the project, which allows us to select the best size dumpster. The cleanup then commences, and we get it done quickly so that your restoration can begin, and you are one step closer to your home being “Like it never even happened.”

Can I Clean My Own Home After a Fire?

With any fire loss, materials burn inside the structure and leave behind soot residue and burnt particles that cause unpleasant aromas. Along with safely removing all charred materials and debris, trained technicians also have the skills and products necessary to thoroughly deodorize your home to rid the structure of any foul odors.

During a fire-related restoration call, our technicians work to:

•    Secure the building to ensure safety for our crew as we go through the steps of restoration; we put our General Contractor License #: 13VH06046200 to work
•    Inspect your property, taking note of any potential hazards
•    Address any potential safety issues, including burned and hanging drywall, broken lighting fixtures, and other hazards

After our team does the initial assessment and deem the structure safe, we then start to remove any items that are severely burnt and unsalvageable. There are many times after a fire loss where materials are charred to the point that they must be removed entirely and replaced. However, there are times when our skilled crew can salvage them using specialized cleaning and restoration techniques.

How Do You Deal with Charred Building Materials?

There are a few different ways that we address charring during a fire damage job, including:

•    If the charring is only around a quarter of an inch deep within the building materials, such as wooden studs, our crew may remove just a portion of it. Once the charred content gets removed, we can then seal it and refinish, if necessary. In some cases, we may also use agitation to remove charring to go onto the next phases of the restoration process.
•    If the charring is substantial, our technicians may use sanding to remove as much as possible. Steel scrub brushes work well to remove burned materials, but we also have the option of dry ice blasting or soda blasting to work on removing charring.

How is the Debris Taken Care Of?

The disposal of garbage and debris is taken seriously by our team at SERVPRO. The EPA calls for proper, timely, and safe management of all waste produced from a fire. Proper management of debris is necessary to reduce injuries on the site, to protect human health, and to cut back on environmental impact. We take control of all debris and damage by setting up proper disposal protocols to remove all unsalvageable materials, charred wood, rubble, and ash.

How Do You Ensure My Home is Free of Smoke Damage?

After a fire in your Morris Plains home, SERVPRO has several methods for removing difficult soot and smoke residue. During the fire, hot smoke permeates all areas of the house, penetrating porous materials and flowing through walls. The nature of the smoke that developed during the blaze plays a role in the types of measures that we take to proceed with odor restoration.

There are several types of smoke, both wet and dry, that pose a challenge after a fire. Our technicians test out the soot located through your home to determine the damage level and to select the right cleaning procedures.

•    Dry Smoke – This type of smoke develops at higher temperatures. This fast-burning smoke tends to rise with the heat from the fire and comes from materials like wood and paper.
•    Wet Smoke – This type of smoke is created with lower heat that often comes from burning plastics and rubber. Such smoke is difficult to clean because it webs, creating a pungent, sticky residue that smears to the touch.

We use a variety of deodorization tools and products to help remove smoke odors and particles from your home. The goal is to make sure that your interior is returned to pre-fire loss condition.

•    Air Scrubbers help to remove various airborne particles from the air.
•    Injection Devices allow us to impart small amounts of deodorizers into upholstery, carpeting, or confined spaces.
•    Wet Fogging equipment works by atomizing deodorizing liquids to produce a fine mist, which combines with odor-causing particles.
•    Dry Fogging equipment, or thermal foggers, works by vaporizing solvent-based deodorizers that chemically react with residues that cause odor, thus eliminating them rather than masking them.

When it comes to all of your debris removal and fire damage restoration needs, SERVPRO of East Central Morris County is here to help. Call us at (973) 887-9100, and we can send out a team 24/7 for assessment.

Virus Pandemic Threatens Morris County

4/9/2020 (Permalink)

Yellow- gloved hand holding a blue bottle and a green rag wiping a count SERVPRO procedures generally include the cleaning of porous surfaces using an EPA-registered product.

SERVPRO Reaches Out To Protect Our Region

Government officials and the medical/scientific community are telling us that the State of New Jersey, including Morris Plains, right now is a hot-spot in this pandemic. They continue to broadcast the need for social distancing. It is urgent that we all do what we can to reduce the severity and duration of the pandemic. We can do our part in “flattening the curve” of the virus infection rate.  Now is the moment for each of us to be accountable in preventing the spread of the virus. SERVPRO of East Central Morris County is uniquely qualified to provide cleaning service for homes and businesses in our surrounding communities.

An option available to you in the fight against this virus pandemic is to enlist the help of a professional cleaning company in Morris Plains such as SERVPRO. Our technicians have been trained to specifically handle a variety of biohazards in environmental cleaning. We are ready to do so at your home or business.  Many of our key employees are certified in remediation by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). These hardworking experts have experience in bio-remediation in a variety of nasty situations such as sewage backups, crime and unattended death-scene remediation, and anti-microbial specialty cleaning.

We understand how to follow CDC guidelines, EPA, and OSHA protocols. Our knowledge, expertise, and resources are at your disposal to help you in the fight against this virus.

  • Special re-training for this pandemic event
  • Advanced equipment and cleaning techniques
  • Commercial cleaning agents
  • Strategies for both commercial and residential locations
  • Deep cleaning and preventative cleaning maintenance programs
  • Programs for open or closed businesses (Flexible work-hours 24/7)

SERVPRO of East Central Morris County can be an essential part of your anti-virus protection plan. We offer one-time and scheduled services. To discuss your needs and for an inspection, call us at  973-887-9100

Advice from the medical and scientific community regarding how to deal with the coronavirus is based on present knowledge, which is subject to change as the situation continues to develop. There can be no assurance that disinfectants alone will be adequate to fully eliminate the virus.

Keeping Water Cleanup Timeframes as short as possible for Morris Plains Residents

2/19/2020 (Permalink)

Water on wood Our SERVPRO teams are ready to assist your home with any water removal needed.

You Can Depend on SERVPRO’s Quick Response to Water Cleanup for Your Morris Plains Home

Water Cleanup Morris Plains

Your home features a network of pipes that transport water to and from your home. Some of these pipes may run into your heating ventilation and air conditioning (HVAC) unit, into appliances like dishwashers, or release from showers and faucets. Behind the walls and ceilings of your home, there is a constant run of clean and contaminated water. A broken link in this long chain of residential water irrigation can lead to water release into regions of the home. 

These broken links may be immediately noticeable as a clean water emergency or take several months before you become aware of a need for professional water cleanup services here in Morris Plains. Long-term water issues like slow leaks may be noticeable in reducing water pressure. You may also notice stagnant water, rust or discoloration in some areas of the home. SERVPRO technicians are capable of drying, cleaning, and restoring these areas on your behalf. 

When water enters a dry region of the home, it immediately attracts microbial organisms, including bacteria and viruses. Bacteria can degrade both the water as well as any surfaces that the water contacts. Depending on the type of material, these issues may present as mold growth, dry rot, rusting or stagnation, and discoloration. Our technicians can use Borescopes to assess inside cavities, under floorboards, or enter your crawlspace to find the source of moisture and shut it off. Once the problem causing element is under control, we can work toward restoring the affected areas. 

Restoration of a long-term water issue can be a noisy interference for homeowners. Some pieces of equipment produce white noise or generate power from an engine that can disturb the peace of your home. SERVPRO technicians keep timeframes as short as possible by inspecting each material and making a call on whether your claim suits restoration or replacement. Some building materials are cheaper to replace than they are to restore. Others may be time-consuming to remove and are better suited to structural cavity drying methods and disinfecting. 

Keep control of sanitation in your property. Contact SERVPRO of East Central Morris County at (973) 887-9100 for water restoration experts.

Learn more about Morris Plains.

We Will Show You Why There is No Job Too Big or Small for Our Team of Professionals for Your Morris Plains Community.

1/15/2020 (Permalink)

A clipboard with check marks, about SERVPRO being an emergency checklist. Call SERVPRO no matter what disaster you are facing in Morris Plains.

We stay prepared for our Morris Plains Community, no matter the damage.

We have been a thriving institution for Morris Plains homeowners in their time of need since 2004. In a decade and a half, we have discovered that our success moving forward hinges on ideals that we must adhere to in every task that we undertake. We have dedicated the work that we do to the satisfaction of our customers, and that means that we are taking more care and consideration to do all we can to get you back into your home or business as quickly as possible. Our entire team from our management to our field technicians have grown up and raised their families here in Jersey, so we have a heart for our communities whenever disasters strike.


As certified water restorers, we have embodied the principle that there is no job too big or small for our team of professionals. We have extensive training and education through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) as Water Restoration Technicians (WRT.) As standard of a callout as this has become over the years, we have encouraged the majority of our staff and technicians to obtain their WRT certification as well. We stay prepared for any water loss incident that threatens Morris Plains homes by having more available qualified technicians on call for emergencies.

Because we are locally operated, we have technicians at our shop in the middle of the night quickly when disasters strike. We know there is no convenient time for a crisis, so we stay stocked and ready to mobilize at the first signs of trouble. Our production vehicles have the top-tier equipment we need to get a job done efficiently and correctly. Our trucks have several of our air movers, dehumidifiers, and other specialty drying equipment ready to move. This preparedness has us reaching most Morris Plains residences within hours, beginning mitigation within the critical 48-hour window before the situation can become even direr.

No matter how severe water loss incidents become, our SERVPRO professionals have a tailored plan to help overcome water damage in Morris Plains properties. From our thorough inspection of your house to the use of premier extraction, drying, and cleaning tools and products, we can make losses “Like it never even happened.”


When water damage is allowed to persist without drying efforts, the results can be mold damage in Morris Plains residences. In as little as 48-72 hours, mold colonization can begin, and this involves the literal seating and spreading of present mold spores in the environment. Moist conditions can feed these microorganisms and help them to invade host materials and begin to grow and spread. Active colonization can be a threat to homeowners and any party exposed to volatile organic compounds the colony releases or the higher concentration of active spores.

Remediation is a practice that can help homeowners to get their property back to its original condition with minimal invasiveness and fallout as possible. The longer mold colonization can persist, the more likely that remediation routes must lean on controlled demolition and reinstallation of materials, so it is critical to act quickly to ensure that our SERVPRO team can manage active organisms with abrasive cleaning tactics such as media blasting and sanding to help installed structural elements remain.

We have several layers of mold effects that must get addressed before Morris Plains homeowners can return to life as normal. Our team must address the removal of colonies, the cleaning of the environment within the house with the use of air scrubbers and HEPA filters, and deodorization with premier odor removal systems like thermal foggers and hydroxyl generators.


How our team responds to storm damages that affect Morris Plains homes is critical to not only reducing the stress on the structure but also reducing the financial impact the restoration can have. Our team of professionals has been helping New Jersey residents overcome the worst of what Mother Nature can dole out since 2004, and in this time we have helped hundreds of homes and businesses to get back to preloss condition.

With a division of licensed (13VH06046200) general contractors, our SERVPRO team can handle multiple phases of repair and mitigation from the moment that we arrive at your damaged address. The installation of temporary construction solutions like roof tarps and plywood over openings can reduce water penetration and other threats that can follow storm damage in Morris Plains homes.

When contending with the flood damage that can often result from storms and structural breaches, we have a dedicated team of professionals with premier extraction and drying tools. With our fast response, we can reduce the deterioration of structural elements and construction materials and better protect the contents of Morris Plains residences.


Because fires can have such a destructive presence in Morris Plains homes, how our professionals respond to this situation speaks to our dedication to our customers. We follow immediately after the extinguishment from first responders to have the most precise look at the damage and to limit further exposure and detrimental effects as much as possible. From setting up containment barriers to beginning the intricate process of cleaning air contamination, we begin working on your home as soon as we arrive.

With an established relationship with all area insurance companies, our SERVPRO team can confidently address fire damage in Morris Plains homes following a thorough inspection of the property submitted to your adjuster. We can work alongside your provider to offer a tailored restoration experience suited to the policy that you have and the potential out of pocket expenses you might incur.

We have a full-service team of general contractors to oversee controlled demolition, as well. These professionals can work alongside the technicians of our mitigation team to clear out damaged drywall, flooring, ceilings materials, and more that could harbor foul odors or soot particles. Because of our fast response to these emergencies, we aim to limit the tear-out and reconstruction necessary in Morris Plains homes after a fire.

There are many reasons that we have become a trusted name since we first opened our doors years ago, and it begins with our dedication to our customers and their properties. We can help you through nearly every phase of recovery and restoration. We’re Faster To Any Size Disaster – and our SERVPRO of East Central Morris County team can show you when you call (973) 887-9100.

To find out more about Morris Plains, click here.

How Mold Affects Homes in Morris Plains

11/22/2019 (Permalink)

Mold behind wall paper Is mold lurking in your home's structure? Call SERVPRO for our expert remediation.

Why SERVPRO’s Morris Plains Mold Damage Remediation Is Essential for Your Home’s Structure 

Although most of the media attention on mold growth issues in Morris Plains and elsewhere focus on potential health issues, the harm microbial infestation can do to structures is also concerning. Mold spores need a source of moisture and a surface with organic materials available for nutrition. The surface often directly provides nutrition, including wood products, insulation, and fabrics. Failing to remediate the harm mold does to structure and contents can be devastating, why we follow the Environmental Protection Agency (EPA) protocols. 

Attend to Water Damage Promptly 

You can avoid mold damage in Morris Plains in many cases by managing water losses quickly. After only 24 to 48 hours of inattention to a leak or spill, mold spores that continuously exist in your home use the moisture left behind as fuel to begin their life cycle. There are over 100,000 species of mold identified thus far. Many thrive at typical household temperatures and do not need anything more than a source of organic food, oxygen, and a bit of water to proliferate widely. Any water migrating behind, over, or under the original water crisis can start colonies of mold that live and grow in the dark, unobserved in building cavities, why we use moisture detecting and thermal imaging devices to locate the migration pathways. 

Mold Deforms and Weakens Structures 

Like other organisms, molds need food to survive. Often homeowners do not fully appreciate that the mold you see on a surface consumes the material upon which it rests. Hidden mold colonies are particularly problematic, taking their time to eat through wood framing, particleboard, insulation, drywall, ceiling tiles, and more. As the colonies multiply, the components that support your floors and walls weaken. As structural materials lose strength, they eventually fail in their purpose. Early mold remediation can halt this destructive course, why SERVPRO recommends calling us for an assessment if you smell a musty odor or have other reasons to suspect mold growth. 

We train our remediation crews in containment, removal, and disinfection, why SERVPRO of East Central Morris County is a mold abatement industry leader. Call (973) 887-9100 at the earliest indication that mold damage is an issue in your home.  

More about Morris Plains.

Why Professional Restoration is Necessary After Water Damage in Towaco

10/3/2019 (Permalink)

SERVPRO equipment inside storage facility This is just some of our equipment that we use to dry your home and belongings. Call us today!

Why Invite SERVPRO to Do Clean Up after Water Damage in Your Towaco Home 

Although water is the most popular medium for cleaning, uncontrolled spillage leaves properties soiled, thus requiring extensive cleanup. If there is an incident in your Towaco home, you can get a better outcome or faster results by involving a professional team to clean and restore damaged areas.

Comprehensive Cleaning of the Structure and Contents

Comprehensive cleanup of contents and building materials is essential after water damage affects your Towaco home even when there is minimal soiling. An issue such as exposure to high levels of humidity necessitates such action. Our SERVPRO technicians carry out a thorough evaluation of different areas, including closets, storage areas, and contents such as furniture and clothing, to determine what to clean. We also check decorative items such as wall hangings, for damage from condensation.

We Choose Appropriate Cleaning Methods

Each water loss situation presents unique challenges, including the level of moisture migration and intensity of soiling on different materials. For instance, soiling might only affect the tips of carpet fiber or ground down into the fibers. Our SERVPRO technicians choose a cleaning technique to match the type of soiling. For deep, heavy soiling, we use rotary jet extractor while deluxe pre-conditioner and rinse, or hot water extraction help with mild soling. In cases where the water spill only affects a section of a carpet, we wash the entire room for consistent results.

We Value What You Treasure

Just as the items in your house have different monetary values, their sentimental values also differ. Water damage happens indiscriminately, affecting even the items you value most. Common issues might include staining, structural deterioration due to water intrusion, and contamination. Our SERVPRO team evaluates everything determining salvageable items through processes such as cleaning or drying. We take note of items that you are worried about most, giving them top priority.

Water damage can lead to widespread damages in your Morris Plains, Montville, or Boonton home. Call SERVPRO of East Central Morris County to help. You can reach us at (973) 887-9100 at any time. We're Faster To Any Size Disaster.

More about Towaco.