Recent Water Damage Posts

Understanding Water Types

3/7/2019 (Permalink)

Sewage Back up from SERVPRO East Central Morris County

When your home or business has a water damage it is critical to understand what type of water you are dealing with to ensure proper clean up. There are 3 types of water.

  •  Clean Water is from broken pipes or other water sources or rainwater. 
  • Gray Water which is slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing which makes it hazardous. 
  • Black Water is highly contaminated and is filled with fungi, bacteria, chemicals etc...Black water is typically caused by sewage or any type of natural disaster. Black water should always be handled by the trained professionals of SERVPRO of East Central Morris County. 

Damage from Clean Water

  • Shut off water source if possible
  • Turn off circuit breakers only if there is safe access to the breaker & do not enter rooms with standing water
  • Remove as much excess water as possible 
  • Remove and prop up wet upholstery on blocks
  • Remove any items that are sensitive to moisture
  • Do not leave any books, magazines or colored items on the floor because they can cause staining. 
  • Do not use your household vacuum to remove water
  • If ceiling is wet do not turn on any fixtures. 

Damage From Contaminated Water

  • Avoid all Contact with sewage and items contaminated by the sewage
  • Do not walk through the contaminated are as to prevent spreading it to the unaffected areas
  • Shut off your HVAC and do not use fans. 

If you have more questions or have a water issue call us today 973-887-9100 or email us SERVPRO9120@gmail.com 

5 Common Causes of Water Damage

9/26/2018 (Permalink)

kitchen cabinets damaged from standing water

Get to know some of the common causes of water damage so that you can do what you can to prevent it from happening on your property. 

  1. Broken Pipes – A broken pipe can do a lot of damage to your home in just a short amount of time. Before you know it, gallons short amount of time. Before you know of water could be spewing through your home. Pay close attention to any leaks, drips, and signs of deterioration. Have a plumber come out to your house for regular maintenance, and if there ever is a broken pipe, you can always turn the water off before the plumber arrives in order to avoid further damage.
  2. Pinhole Leaks– common if a home has copper plumbing, a pinhole leak is a puncture of a copper pipe due to corrosion. If your home has a copper water system, check your pipes for signs of corrosion often.
  3. Old/Faulty Appliances – If your fridge or washing machines aren’t maintained well, or have gotten too old, they could start to leak and create a significant amount of water damage in your home. It’s especially important to keep an eye on the appliances in your kitchen, as water damage caused by your fridge or dish washer can affect not just your floor, but your cabinets as well. Often times, leaks that go undetected for some time will cause significant water damage behind cabinets, which in turn can lead to mold if the problem goes unnoticed for an extended period.
  4. Roof Leaks– We don’t typically see much rain here in Southern California, but when we do, a lot of homeowners tend to suffer water damage due to roof leaks. Check your roofs frequently and take care of any maintenance or repairs while the weather is still sunny. That way you won’t have to worry about your home flooding next time a storm hits.
  5. Accidents – Sometimes luck just isn’t on your side and one tiny mistake can lead to a big problem. A clogged toilet or too much soap in the dishwasher or washing machine can have water coming across your bathroom, kitchen, or laundry room. These parts of the home are generally better equipped than the rest of the house to handle a larger spill, but water moves fast and could potentially cause damage to the walls, ceiling, or other rooms in the home. If an accident ever does occur that you think calls for a professional, call SERVPRO East Central Morris County at 973-887-9100 and we’ll make it "Like it never even happened."

The Science of Drying After Water Damage

3/6/2018 (Permalink)

Did you know there is a science behind the process of drying? Having this knowledge is essential to restoring a water-damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of East Central Morris County Professionals are trained in the science of drying and follow strict industry approved standards to help lower the chances of any secondary damage. If your home or business suffers from water damage, our team will:

  1. Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
  2. Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  3. Speed up Mother Nature by using professional drying equipment.

What exactly does it mean to help “speed up Mother Nature”? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material–but only if the air is, indeed, drier.

The only problem is, nature often takes too long and secondary damages may occur while the building is drying out.

SERVPRO of East Central Morris County has the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. Our technicians also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business.

SERVPRO of East Central Morris County has the training and equipment to help make water damage “Like it never even happened.” If your home or business has water damage, give us a call today at 425-367-4484.

Did you know that Water Damage has a timeline?

2/28/2018 (Permalink)

Water damaged hardwood floors

Flooding and water emergencies don't wait for regular business hours and neither do we.  SERVPRO of East Central Morris County provides cleaning and restoration services 24 hours a day, 7 days a week (Including all holidays).

Faster To Any Size Disaster                                          

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO  arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs..

Water Damage Timeline

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books and other paper goods start to swell and warp.

Hours 1-24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows and studs swell and warp.
  • Metal begins to blister.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Thank 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth and bio-hazard contaminants pose serious risks to occupants.

What to do When there is Sewage in your Morris County Basement

8/8/2016 (Permalink)

Best sewage cleanup company in Morris Plains.

What to do when there is sewage in your basement

A sewer backing up, or contaminated water backing out of your tub, sink or toilet can be an absolute nightmare for Morris County homeowners. The truth is you can’t (and shouldn’t) do very much; sewage contaminated water is dangerous to your health and should be avoided at all costs. If you have water backing up out of toilet, sink or bathtub in your Morris County home, then follow these steps and call SERVPRO of East Central Morris County.

Your Game Plan

-Stay out of the area/avoid cross contamination

-Determine the source

-Arrange repair and cleanup services

-Call your Insurance Company

Keep Children and Pets away from sewer-water affected areas

Keep children and pets away the moment the sewer water is discovered, until the clean-up crew and sanitation is complete. Sewage is considered Category 3 water, more commonly known as black water. Category 3 water or Black water is defined by the IICRC as “the worst classification and is grossly unsanitary. It could cause severe illness or death if ingested. It used to be called black water, and sources include sewer backup, flooding from rivers or streams, toilet overflow with feces, and stagnant liquid that has begun to support bacterial growth.” Keep children and pets away at all times and if you yourself must go in the area, wash your hands thoroughly and avoid touching cuts, eyes, mouth or ears with your hands or any item that came in contact with the black water.

Risks of Sewage back up debris

Category 3 water/Raw sewage contains Diseases such as Hepatitis, Salmonella, E.Coli and Parasites just to name a few, would you risk cleaning this yourself without proper training or the tools and chemicals to do it correctly? These disease survive weeks even months if not properly killed. Doing it yourself, or hiring the wrong professional puts you, your family, pets and house guests at a great risk. Call SERVPRO to schedule emergency service to have the job taken care of like it never even happened.

Determine whether the waste is local (as in, from your own home) or from the sewer system also known as “backflow”

Determine the source of the sewage backup – if entering the area seems like it would be dangerous to your health (no proper protective equipment) then just skip on down to arrange services. IF you are able to do some inspecting, then determine the source by the amount and the flow rate. A Local waste product would be from a blockage, tree roots affecting plumbing lines or broken or collapsed lines on your property, this waste would be from your own home but is still considered a category 3. Backflow is when the sewer system in your neighborhood or municipality is overwhelmed, and it reverses in your pipes, causing it to erupt from toilets, sinks and tubs. This waste product is waste from all your neighbors and nearby buildings pouring into your home. This can happen from heavy rainflow overwhelming your municipality’s sewer system, causing it to backflow into your home. Regardless of the way it came in, the sewage needs to be immediately removed and sanitation needs to begin as soon as possible to reduce cost of clean up and more importantly minimize health risks.

Arrange Services with SERVPRO 

Call an Emergency Restoration company such as SERVPRO as we are IICRC Certified and specialize in cleaning up hazardous waste. Most contractors and plumbers do not have the capability to clean up the site after the repairs have been made, or at the very least inadequate equipment – and may not be approved by your insurance company if you choose to claim the loss.

SERVPRO also has a 1-4-8 policy, which means within 1 hour from notice of loss (When you call), a SERVPRO professional will contact you to arrange services. Within 4 hours of notice of loss, a SERVPRO professional will be onside to start mitigating services. Within 8 business hours, a verbal briefing of the scope will be communicated to your adjuster by a SERVPRO Professional. If any SERVPRO believes they are incapable of responding within this time frame, they will refer you to a SERVPRO who can so you are not left waiting!

Call your insurance company

Ask your agent if this is a covered loss, and what your deductible will be.  This can be done before or after calling SERVPRO as we accept all insurance plans and you can also pay yourself – whether you are covered or not, this will not affect your ability to receive service.

What to do while the Crew is at work

Once the services have been arranged, and the SERVPRO crew is at work, do your best to keep all equipment running, still keep children out of the area as well as pets and do not be afraid to ask questions. While your plumber is there ask if there are ways to prevent a Sewage back up or back flow from happening again and ask him about installing a Backflow valve.

Sewage Backup or Toilet Overflow? Call Us Today –(973) 887-9100

Sewage Backup Cleanup Company Is Ready To Help In Morris County NJ

5/19/2016 (Permalink)

Be Safe, call the professionals at SERVPRO of East Central Morris County at (973) 887-9100

Morris County Restoration

Sewage backup cleanup and removal is always a messy job. All you have to say is the sewage word and people know exactly what you are talking about. When it comes in contact with your homes flooring or contents is when you have a problem on your hands.

If a sewage line gets clogged or you just have a random backup is where we come in. We have the tools and knowledge to help you get everything cleaned up and sanitized as quickly as possible. Our technicians have been trained on how to clean up contaminated water and use the proper protection from what may it may contain. Not only does the look of sewage water scare people but the odor will definitely make you think twice about cleaning it up yourself. Most homeowner do call for advice if it is a small problem, but if you feel you’re over your head with the sewage overflow cleanup, we are ready to help.

Sewage Backup or Toilet Overflow? Call Us Today – (973) 887-9100

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.

Understanding Water Types

4/20/2016 (Permalink)

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup. There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals. 

Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive:

Damage from Clean Water

  • Shut off the water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock.
  • Remove as much excess water as possible by mopping or blotting. Wipe excess water from wood furniture after removing lamps and table top items.
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove water as there is a potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
  • Do not walk through contaminated areas, as you could spread damage to uncontaminated areas.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Do not use household fans to dry the structure; air flow could spread contaminants.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

When you have a water damage, don't leave your property to chance. Call SERVPRO of East Central Morris County at 973-887-9100

Frozen Pipes

2/12/2016 (Permalink)

With record low temperatures predicted for this weekend.. 

Here are three simple steps you can follow to help prevent water damage from occurring due to a pipe freeze:

1.  Keep your heat set above 60 degrees

2.  Open all cabinet doors where plumbing is located.  (For example, the cabinet under your kitchen sink.)

3.  Run a slow trickle of water through the faucet.

Remember, the first 48 hours of any water loss are the most important.  If you do experience a broken pipe, contact us at 973-887-9100. 

Parent’s House Had Water Heater Leak

9/1/2015 (Permalink)

When our parents get older, sometimes we take on responsibilities they can no longer handle themselves. This often means we care for their home and any damages that occur. When it comes to water damage, it is imperative that the problem is taken care of immediately; otherwise the risk of mold growth raises and that can contribute to more health problems. 

For one Morristown resident, he was the first person his parents called when they found water in their laundry room and bathroom. It was a weekend when they noticed it, and their son immediately looked online for the best water damage removal company. SERVPRO was the first on the list, so he dialed our call center, which sent him to us. SERVPRO of East Central Morris County knew we would be perfect for this job. 

Water damage is not something that can be put off, so we sent out our Production Manager to the job that same day, even though it was a weekend. He investigated the resulting damage from the leaking water heater and set up air movers and dehumidifiers to dry up the water and decrease the chance of mold growth.

We worked with the son of the homeowners to schedule a time for our trained technicians to come in and continue work on the water damage. When we arrived that Monday morning, we set to work immediately. We ended up having to remove the vinyl floor and baseboard trim in both the laundry room and bathroom.. We worked diligently to make sure that the remaining structure was dried safely, so the health of the homeowners would not be compromised.

Both the homeowners and their son were thrilled with our work. They gave us all 10s on our certificate of satisfaction, meaning we did a perfect job!    And, as is usually the case, their insurance company paid us directly for our work. 

Locally Owned Company with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of East Central Morris County NJ is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Morris County community and want to do our part to make our community the best it can be.

Morris County Residents: We Specialize in Flooded Basement Cleanup and Restoration!

9/1/2015 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Morris County New Jersey basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface Water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-Water tank failure
  • And many more

If You Have Questions or Need Help, Please Call Us At - (973) 887-9100

We were onsite within an hour, to inspect the damage and to begin the Water extraction process.  In less than four days we had basement dry. We use advanced inspection and monitoring equipment to determine you’re your home’s structure is actually dry. 

If Water damage is handled quickly and properly, it can cause severe damage to your home’s structure not to mention the potential harmful health effects of mold. Remember, the longer you wait, the worse the problem will get.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Here To Help – (973) 887-9100  

Locally Owned Company with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of East Central Morris County NJ is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Morris County NJ community and want to do our part to make our community the best it can be.

Tips For Cleaning Your Home After Water Damage

9/1/2015 (Permalink)

Flooded basement with ceiling tiles down, SERVPRO of East Central Morris County responded Immediately and cleaned up and dried the home.

Water in unwanted places can cause a lot of damage. Not only can it ruin your prized possessions, but also the house in which they are stored. If you’re able to act quickly, you can minimize the damage and possibly save some of your possessions. Some of your success depends on how long the water’s been around, there might be pieces of furniture that can be saved, and sometimes, even carpet, but any electronics hit by water are probably doomed.

Don’t treat flood water in unwanted places lightly: even if it's just damp, it is the perfect breeding ground for mold. Mold growth not only ruins walls, furniture, carpets, flooring, etc., it can lead to poor indoor air quality causing respiratory problems including asthma, and can lead to severe illness. Preventing mold growth is key to keeping your home’s air clean and healthy. So in addition to calling your insurance company, here are a few tips to deal with your flooded home and minimize the water damage. (Call your insurance company before you do anything, and tell them what you want to do.)

1.     Disconnect the power, unplug any electronics, and remove electronics, furniture and movable items immediately. The faster you get items out of water’s way, the more likely you’ll be able to save them. Definitely move all electrical items first, and if you can, turn off your power leading into the affected area, especially if water rises above electrical outlets. Pull up any carpets (wall to wall and area rugs) and under padding. You may be able to save the carpet if you get it cleaned and disinfected, however, it may shrink and be better off as an area rug afterwards. It’s unlikely you’ll be able to save the under padding, which acts like a sponge and absorbs a lot of water.

2.     Get rid of the water. There are several ways to get rid of the water. If you don’t have power, or are worried about loose wires, the old-fashioned, manual way will work. Use old towels, buckets and mops to soak up as much water as possible. As long as sewers in your neighborhood aren’t backed up, you can pour the water down the drain, otherwise, pour onto your lawn or other permeable surface. A wet/dry vacuum can be used too, note: be very careful to plug it into outlets far away from water. Don’t use an extension cord as the connection could also short out and give you a nasty shock. Water and electricity don’t mix! If your basement or other flooded area is overwhelming and you have power, consider renting (if available) a sump pump from your local Rent-all or hardware stores. Getting rid of all the water and drying out the area is the most important thing you can do to prevent mold growth.

3.     Dry out the affected area. Once you’ve mopped up all the water, use fans and a dehumidifier to help dry out the area. If it’s stopped raining, open windows to allow for air circulation and faster drying. You want to dry the area out as soon as possible. If the drywall was affected, you’ll probably have to cut away the areas that were touched by water as the drywall will crumble and the paper backing is a good source of food for mold. If you have baseboard trim, take it up first, and if it’s made from pressboard it will likely not be salvageable. If it was wood, you might be able to save it.

4.     Disinfect. After the area has dried out, including wood beams, insulation, drywall, etc., use a good disinfectant to get rid of any bacteria that might have come up through sewers, toilets, etc.  Disinfect all areas affected by the flood waters including walls and wood and non-upholstered furniture that sat in flood water.

5.     Prevent mold growth. After you’ve disinfected and let the area thoroughly dry out, apply a mold control agent to the affected area according to directions. Once a thin layer is applied, let it dry overnight. If you’re spraying an entire room, you might want to consider renting a mister from a hardware store such as Home Depot. It’s easy to use and very fast.

6.     Dispose of damaged items responsibly: you’ll be tempted to throw everything into a dumpster and send it all away and out of site. But if you can organize damaged goods into piles and take what you can to recycling centers, you will help alleviate the pressure on your local landfill site. Go to your city or town’s waste management website to find out where to recycle old paints, stains, adhesives and other toxic liquids, any damaged electronics from cell phones to TVs and computers, furniture, and even drywall. You can also look through Earth 911 to find recycling centers in your neighborhood

OF COURSE, IF ALL OF THIS SEEMS LIKE TOO MUCH OF A HEADACHE OR YOUR ATTEMPT WAS UNSUCCESSFUL YOU CAN ALWAYS CALL THE PROFESSIONALS HERE AT SERVPRO 973-887-9100

New Equipment

9/11/2014 (Permalink)

Faster to any any size disaster...

New equipment has arrived to service your water damage needs.  We keep current with the most advanced and efficent equipment available!