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5 Common Causes of Water Damage

9/26/2018 (Permalink)

Water Damage 5 Common Causes of Water Damage kitchen cabinets damaged from standing water

Get to know some of the common causes of water damage so that you can do what you can to prevent it from happening on your property. 

  1. Broken Pipes – A broken pipe can do a lot of damage to your home in just a short amount of time. Before you know it, gallons short amount of time. Before you know of water could be spewing through your home. Pay close attention to any leaks, drips, and signs of deterioration. Have a plumber come out to your house for regular maintenance, and if there ever is a broken pipe, you can always turn the water off before the plumber arrives in order to avoid further damage.
  2. Pinhole Leaks– common if a home has copper plumbing, a pinhole leak is a puncture of a copper pipe due to corrosion. If your home has a copper water system, check your pipes for signs of corrosion often.
  3. Old/Faulty Appliances – If your fridge or washing machines aren’t maintained well, or have gotten too old, they could start to leak and create a significant amount of water damage in your home. It’s especially important to keep an eye on the appliances in your kitchen, as water damage caused by your fridge or dish washer can affect not just your floor, but your cabinets as well. Often times, leaks that go undetected for some time will cause significant water damage behind cabinets, which in turn can lead to mold if the problem goes unnoticed for an extended period.
  4. Roof Leaks– We don’t typically see much rain here in Southern California, but when we do, a lot of homeowners tend to suffer water damage due to roof leaks. Check your roofs frequently and take care of any maintenance or repairs while the weather is still sunny. That way you won’t have to worry about your home flooding next time a storm hits.
  5. Accidents – Sometimes luck just isn’t on your side and one tiny mistake can lead to a big problem. A clogged toilet or too much soap in the dishwasher or washing machine can have water coming across your bathroom, kitchen, or laundry room. These parts of the home are generally better equipped than the rest of the house to handle a larger spill, but water moves fast and could potentially cause damage to the walls, ceiling, or other rooms in the home. If an accident ever does occur that you think calls for a professional, call SERVPRO East Central Morris County at 973-887-9100 and we’ll make it "Like it never even happened."

How to Prepare Your Business for Storm Damage

9/25/2018 (Permalink)

Flooding can happen any time of year, but here in New Jersey, September can be pretty wet. All that water can be devastating to a commercial building, causing damage that can take a significant amount of time and expense to repair. There are several steps you can take to prepare your business for rainy season and possible flooding, and these preventive measures will reduce the amount of flood damage your business sustains and the time it takes to bring your operations back to normal.

  • MAINTAIN GUTTERS: Well-maintained gutter systems divert water to proper drainage areas. If your gutters are clogged with debris such as dirt and dead leaves, rainwater will overflow and saturate the ground around the foundations causing damage there while backed-up water can spill into wall structures. Keep in mind that dampness inside walls is the perfect breeding ground for mold, which can establish a colony in that type of situation within 24-48 hours.
  • INSPECT STORM DRAINS: Storm drains need to be maintained properly, as well. These are in place to move excess water away from buildings and parking areas. Your local government is usually responsible for these, but keeping an eye on them around your property will enable you to be able to report a problem right away to the proper authorities in advance of flooding.
  • HAVE A RESPONSE PLAN: Have a plan ready for your staff. In the event of flooding, make sure you have a system in place to communicate to everyone so that they know whether to attempt to travel to work or not. No one should brave driving through flood waters! Listening to weather updates is also important, and you’ll want to make sure you keep an emergency preparedness kit on site, as well, in the event that people can’t get home.

SERVPRO of East Central Morris County is standing ready to help if your business sustains storm damage. Call us with any concerns at 973-887-9100. We are also experienced in cleanups both large and small, in the event that you have suffered either water or fire damage. We are also mold remediation experts!

National Preparedness Month

9/18/2018 (Permalink)

National Preparedness Month

National Preparedness Month (NPM), recognized each September, provides an opportunity to remind us that we all must prepare ourselves and our families now and throughout the year. This NPM will focus on planning, with an overarching theme: Disasters Happen. Prepare Now. Learn How.   

Take time to learn lifesaving skills − such as CPR and first aid, check your insurance policies and coverage for the hazards you may face, such as flood, earthquakes, and tornadoes. Make sure to consider the costs associated with disasters and save for an emergency. Also, know how to take practical safety steps like shutting off water and gas.

The devastating hurricanes and wildfires of 2017 reminded the nation of the importance of preparing for disasters.  Often, we will be the first ones in our communities to take action after a disaster strikes and before first responders arrive, so it is important to prepare in advance to help yourself and your community.

2018 Weekly Themes

  • Week 1: Sept 1-8                        Make and Practice Your Plan
  • Week 2: Sept 9-15*                     Learn Life Saving Skills
  • Week 3: Sept 16-22                    Check Your Coverage
  • Week 4: Sept 23-29                    Save For an Emergency
  • September 15 is a National Day of Action

When a Pipe leaks

3/13/2018 (Permalink)

Commercial When a Pipe leaks When a pipe breaks, it may not be easily detectable, especially if its in a rarely accessed part of the building.

In an office building, with staff coming and going, it can be difficult to detect a problem with the facilities. Usually a sign that a water main has broken is a loss in pressure. If you are experiencing a loss in water pressure, start by shutting off your water and then have SERVPRO of East Central Morris County out to address the extent of the damage. 

Many things can cause a pipe to break. Overly dry or wet weather causes the ground to shift, typically resulting in round breaks wrapping around the diameter of the pipe. Sudden pressure fluctuations and the normal aging process of the mains also cause breaks, typically resulting in lateral breaks running along the pipe.

If the problem is simply a pipe blockage, you are likely to notice reduced pressure and/or volume when you turn on the shower or faucet in your home. A water main break will result in water leakage, which can turn your front yard into a swamp. You might also detect an unpleasant odor. A good clue that you could possibly have a leak somewhere in the system, is an unusual increase in your water bill.

After you get your pipe fixed give SERVPRO of East Central Morris County a call. We will come out and fix the damage that this major break has done to your home. We can repair mold and water damage. We will get your building smelling and looking like new again!

How To Clean Up After Commercial Sewer Damage

3/13/2018 (Permalink)

Sewage damage is a serious problem that can lead to loss of inventory. It is important to begin the sewer cleanup process as soon as possible, although you should always wait until the electric and gas lines have been shut off to prevent fires or explosions. Once you know it is safe to begin cleaning, complete the following steps.

Clean and Sanitize the Flooded Area

Once the area is free of standing water, remove any excess dirt, soil and other debris. Use a low-suds detergent to wash the following:

• Walls
• Floors
• Countertops
• Railings
• Doors

Rinse with hot water. Complete the process by sanitizing the areas using eight tablespoons of laundry bleach per gallon of water and opening the windows or using fans to air the space out.

Clean or Discard Carpets, Clothing and Bedding

Any items affected by sewer backup must go through the sewer cleanup process. The way you clean each item will depend on its material. In many cases, it may be more helpful to take it to a dry cleaning expert. If you do handle the process yourself, be mindful of avoiding your eyes, nose and mouth while cleaning. When you finish the task, use a nail brush and lots of soap to thoroughly wash your hands and arms.

Clean the Kitchen Area

Begin by tossing out all bottled or boxed foods that were contaminated. You can clean canned foods, including those in canning jars, by scrubbing well with soap and water, submerging each one in an ounce of bleach plus a gallon of water for 15 minutes, and then air drying. Toss any frozen food after it has been without power for a day and any refrigerated items after four to six hours. Of course, throw away anything with an unusual odor or color.

Whether dealing with a flooded toilet or a full-scale sewage cleanup, consider hiring a professional. Water remediation companies have the necessary tools to ensure the job is completed thoroughly and safely.  For more information on commercial water damage, call SERVPRO of East Central Morris County at 973-887-9100

We can handle commercial losses!

3/13/2018 (Permalink)

Commercial We can handle commercial losses! non salvageable hardwood floor being removed

SERVPRO provides a 24–hour emergency service with highly trained restoration technicians to renovate your structure back to, “Like it never even happened.” We are a locally owned and operated advanced restoration service. Our technological advanced products and cleaning equipment can tackle the most extreme damages. For commercial services we specialize in:

Commercial Water Damage Restoration

Commercial Fire Damage Restoration

Commercial Mold Remediation

Commercial Cleaning Services

Commercial Storm and Major Events

SERVPRO of East Central Morris County serves the local communities including Boonton, Montville, Mountain Lakes, Morris Plains, Towaco, Pine Brook, and Lake Hiawatha.   Although we provide commercial services, we also offer residential services.

We work with your insurance provider for a stress free claim process and help manage the insurance paperwork. Call (973) 887-9100 for details.

Acid Smoke After Fire

3/8/2018 (Permalink)

SERVPRO of East Central Morris County County can help even in the toughest circumstances.  By calling SERVPRO of East Central Morris County at 973-887-9100, we will begin the process of restoring your property back to its preloss state. 

The acidic ash residue left behind by fire and smoke will get even worse if it is not removed within a couple of days.  The only way to do so is with a thorough cleaning.  You should not try this on your own.  Our professionals have access to special equipment and cleaning products to make the job much easier.  SERVPRO of East Central Morris County is ready to respond 24/7/365.  During cleanup, the technicians will treat walls, ceilings and anything else that has been affected by ash.  If smoke odors are present, and they usually are, they will also require removal to make it possible for you to inhabit your building once again.  Smoke odors though, are extremely hard to removed and can't be done with standard equipment.  SERVPRO of East Central Morris County has specialized odor removal equipment on hand to counter noxious smoke odors.  They can reach into all parts of the home, including inside floors and walls. 

Do not delay in calling SERVPRO of East Central Morris County to begin immediate restoration services.

Top Tips For Fire Safety

3/8/2018 (Permalink)

Fire Damage Top Tips For Fire Safety Fire Safety Awareness

Did you know that if a fire starts in your home you may have as little as two minutes to escape? During a fire, early warning from a working smoke alarm plus a fire escape plan that has been practiced regularly can save lives. Learn what else to do to keep your loved ones safe!

Top Tips for Fire Safety

  1. Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.

  2. Test smoke alarms every month. If they’re not working, change the batteries.

  3. Talk with all family members about a fire escape plan and practice the plan twice a year.

  4. If a fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP. Never go back inside for anything or anyone.

    If a Fire Starts:
  5. Know how to safely operate a fire extinguisher
  6. Remember to GET OUT, STAY OUT and CALL 9-1-1 or your local emergency phone number.
  7. Yell "Fire!" several times and go outside right away. If you live in a building with elevators, use the stairs. Leave all your things where they are and save yourself.
  8. If closed doors or handles are warm or smoke blocks your primary escape route, use your second way out. Never open doors that are warm to the touch.
  9. If you must escape through smoke, get low and go under the smoke to your exit. Close doors behind you.
  10. If smoke, heat or flames block your exit routes, stay in the room with doors closed. Place a wet towel under the door and call the fire department or 9-1-1. Open a window and wave a brightly colored cloth or flashlight to signal for help.
  11. Once you are outside, go to your meeting place and then send one person to call the fire department. If you cannot get to your meeting place, follow your family emergency communication plan. 
    If your clothes catch on fire:
  12. Stop what you’re doing.
  13. Drop to the ground and cover your face if you can.
  14. Roll over and over or back and forth until the flames go out. Running will only make the fire burn faster.



    Once the flames are out, cool the burned skin with water for three to five minutes. Call for medical attention.

Severe Weather

3/6/2018 (Permalink)

Storm Damage Severe Weather

Severe weather can happen any time, anywhere. Each year, Americans experience an average of*:

  • 10,000 severe thunderstorms
  • 5,000 floods or flash floods
  • 1,300 tornadoes
  • 2 land-falling deadly hurricanes

As a member of SERVPRO’s Disaster Recovery Team, SERVPRO of South Everett is “Ready for whatever happens.” When a storm or disaster strikes, SERVPRO’s Disaster Recovery Team is poised for any storm that may happen. With a network of more than 1,700 Franchises, the SERVPRO System strives to be faster to any size disaster. Strategically located throughout the United States, SERVPRO’s Disaster Recovery Team is trained and equipped to handle the largest storms and highest flood waters. Providing experience, manpower, equipment, and other resources, the Disaster Recovery Team is there when large storms hit our area. SERVPRO’s Disaster Recovery Team has responded to hundreds of disaster events. In the aftermath of a disaster, there is only one objective: to help you make it “Like it never even happened.”

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big. Recent mobilizations of the Catastrophic Storm Response Teams included:

  • 2017 Hurricane Harvey
  • 2016 East Tennessee Wildfires
  • 2016 Hurricane Matthew  
  • 2016 Louisiana Flooding
  • 2016 Houston, TX Flooding 
  • 2015 Siberian Express
  • 2014 Mid-Atlantic Flooding 
  • 2014 Polar Vortex  
  • 2013 Colorado Floods
  • 2012 Hurricane Sandy

No matter the size of the disaster, SERVPRO of East Central Morris County is Here to Help. With the help of SERVPRO’s Disaster Recovery Team, we can handle any size weather event. If disaster strikes your home or business, give us a call at 973-887-9100.

Deodorization – Getting Rid of Unpleasant Odors

3/6/2018 (Permalink)

General Deodorization – Getting Rid of Unpleasant Odors Hydroxyl

Life is full of unpleasant smells. Odors from smoke, pets, decomposition or mold can cause lingering odors in your home or business. A simple surface clean doesn’t necessarily get rid of these smells.

With technicians certified by the Institute of Inspection, Cleaning and Restoration (IICRC), SERVPRO of East Central Morris County provides specialized services that can rid your home or business of offensive odors left by smoke, mold or other sources. Our professionals do not cover up lingering odors with a fragrance; they seek out and remove the sources of the odor. Once the source is found, we use SERVPRO’s own proprietary line of cleaning products to treat and prevent the odor from returning. Any restorable item in affected areas will also be professionally cleaned and deodorized, including furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts, and more.

Along with our proprietary line of cleaning products we use various techniques and equipment to treat odors. These techniques are capable of penetrating surfaces to neutralize an unpleasant odor thoroughly. Some of the tools we use include:

Ozone Generator: The Ozone Generator (shown above) is one of the quickest ways to eliminate odors from a home or office. We use the Ozone Generator to oxidize odor and eliminate odors from mold, mildew, pets, nicotine, smoke and more without the use of chemicals. Though the room being treated cannot be occupied while in use, the generator works quickly to clean, sanitize and remove offensive odors.

Hydroxyl Generator: The Hydroxyl Generator has several benefits that the Ozone Generator does not. The main benefit is that the room being treated can be occupied during the deodorization process; though it does work slower. The Hydroxyl Generator can be used to treat fire and smoke, as well as biohazard jobs, water damage, crime scene situations and animal odors.

Air Filtration Device: This piece of equipment, also known as an air scrubber, is used to remove airborne contaminants during water, fire, smoke, mold and sewage restoration work. These work by pulling air through HEPA filtration to remove airborne particles from the air. This helps clean the air and remove odors.

Whether you are a building manager who needs an apartment cleaned for the next tenant or homeowner who wants to get your home ready for sale, getting rid of offensive odors is a high priority.

Whether it’s fire, water, or mold damage, or just a stubborn odor that refuses to go away, SERVPRO of East Central Morris County is here to help make it “Like it never even happened.” Give us a call at 973-887-9100.